Refund Policy

Refunds will be made for the cost of the product that was paid. does not refund any shipping and handling charges that was made initially by the purchaser. will NOT accept any return of products as described in Clause 3.4. If you return products in used condition, you will be responsible for the cost to have them shipped back to you. 

Refunds will be issued in the same method of payment as the original payment:

  • Purchase made with cash, a cash refund will be issued.
  • Purchase made with a credit card, a credit will be issued to the original card.
  • Purchase made with Points and/or E-Voucher/ Gift Card, Points will be credited back to your account, whereas a new E-Voucher/ Gift Card code will be e-mail to your personal e-mail.
  • If the product is not delivered on time, you will get some money less than the market price of the product.

Credit will be issued for the original amount that was paid for the merchandise, excluding shipping fees. Refunds will be issued in the original form of payment only.